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Service Benefits

Benefits of doing business with Norm Reeves Acura of Mission Viejo Service Department.



A lot of people ask, "why do you take your car to the dealer rather than an independent service shop?"

Well, it's pretty simple.   When you take your Acura to the Acura dealership your car is inspected and worked on by technicians trained by the manufacturer.

Every year, Acura develops newer and more advanced technology for your car, which requires newer and more advanced testing equipment for more accurate diagnostics.

This equipment is expensive and sophisticated requiring training offered only to Acura Dealership Technicians.  This is in addition to the ASE (Automotive Service Excellence) training our technicians also receive. http://www.ase.com/


But there are also "Every Day Benefits" in coming to the dealership:

  •     Free installation of wiper blades
  •     Free installation of tail and marker light bulbs
  •     Free "Check Engine" light diagnosis
  •     Free battery test
  •     Free Multi-Point Inspection
  •     Tire Protection Plan included with purchase of tires
  •     Free car wash, vacuum and tire dressing with every service
  •     Free loaner cars
  •     No appointment necessary
  •     Genuine Acura Parts


Additionally, should you decide to wait while your services are being performed, you may enjoy a complimentary assortment of gourmet imported teas, freshly ground Starbucks coffee, or pastries.

You may also opt to relax and receive your own copy of USA Today, use our Wi-Fi services or simply enjoy your favorite television program in High Definition.

If you don't feel like waiting and want to get some shopping done, our shuttle will deliver and pick you up at the Shops at Mission Viejo Mall.